Comprehensive Performance Assessment

In 2005 the Audit Commission introduced alternative approach to organisational assessment for Fire and Rescue Services known as the Comprehensive Performance Assessment (CPA) framework. The purpose of the framework is to achieve a judgement on our overall performance. Essentially there are 4 elements:-

• Corporate Assessment
• Direction of Travel – on the extent of improvement or deterioration in service delivery in the last year;
• Use of Resources – how the service manages its finances, including an explicit judgement on the extent to which the service provides value for money;
• Service Assessment - how effectively the fire service plans and responds to emergencies and incidents for local residents and businesses.

CPA uses a score criteria of excellent, good, fair and poor. In 2006/2007 West Midlands Fire Service’s overall performance was scored was “good” and “improving well”.

For more information contact the Performance Improvement and Assessment Team on 0121 380 6650, or by email: _performanceimprovement@wmfs.net